Return & Refund Policy

Returns

At Le Petit Scrubs, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be unused, unworn and unwashed
• Be in their original condition
• Include all original tags and packaging
• Be free from stains, odors, alterations or any signs of wear

Personalized or embroidered items are non-returnable and non-refundable unless they arrive damaged, defective or incorrect.

Return Shipping

• If the return is due to a change of mind, incorrect size selection or customer preference, return shipping costs are the responsibility of the customer.
• If the item received is defective, damaged or incorrect, Le Petit Scrubs will cover the return shipping costs.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

There are no restocking fees.

Exchanges

If you receive a defective, damaged or incorrect item, please contact us and we will gladly arrange a replacement or refund.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or embroidered products
• Items that have been worn, washed or altered
• Items returned without original tags and packaging

Right to Refuse Returns

Le Petit Scrubs reserves the right to refuse any return that does not comply with the conditions outlined in this policy.

Contact Us

If you have any questions regarding returns, exchanges or refunds, please contact us:

Email: contact@coatslepetit.com

Phone: +55 11 91328-0784

Address:
Le Petit Scrubs
Avenida Açocê, 492
Indianópolis
São Paulo, SP 04075-023
Brazil